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Account Manager

New York, Chicago, San Francisco

About Rakuten Marketing

Rakuten LinkShare provides e-commerce businesses with a wide range of online marketing services including Affiliate Marketing, Lead Generation and Search Marketing. Industry expertise combined with leading tools and technology enable us to identify trends and opportunities to ensure client programs are running optimally at all times to achieve target return on investment. Our clients are Fortune 500 and prominent companies doing business online, including J.C. Penney, 1-800-Flowers.com, American Express and Avon products. Rakuten LinkShare was founded in 1996 and is headquartered in New York City with offices in San Francisco, Chicago, Tampa, London and Tokyo.

Come and be a part of a thriving global company with a casual dress, fun work environment. We offer a comprehensive benefits package and ongoing growth opportunities.

The Team

Delivering top-tier client service is what makes Rakuten LinkShare a leader in our industry. Our talented team of Account Management professionals partner daily with top internet retailers in the e-commerce space to execute online marketing programs.

Responsibilities:

  • Oversee all program implementation by developing and tracking client project plans
  • Interact with clients daily via phone and email for tactical requests
  • Set, meet and exceed aggressive revenue goals for your clients
  • Provide strategic advice to increase each client’s ROI
  • Develop, maintain and extend relationships with your portfolio of clients
  • Organize all activities with the Client Services team and other cross-functional teams at Rakuten LinkShare, (Technology, Marketing, Sales, etc.)
  • Serve as the guru for Rakuten LinkShare’s proprietary software and support your clients to make sure they know the tools and resources available to them

Requirements:

  • 3+ years of online marketing/direct marketing experience with a focus on client service, (it’s a plus if you have knowledge/familiarity with Affiliate Marketing)
  • Demonstrated success in measuring results
  • Proof that you can set and surpass KPI targets
  • Analytical and strategic marketing skills
  • The ability to prioritize and strategize based on company’s goals
  • A desire to think creatively, solve problems and use professional judgment
  • Tech saavy; comfortable using Excel and PowerPoint for client-facing reports, analysis and presentations
  • Exemplary written and oral presentation and a talent for presenting
  • A Bachelor’s Degree