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Marketing Coordinator

New York, Chicago, San Francisco

Summary Description:

The Marketing Coordinator serves as support for program management of client affiliate programs. The Marketing Coordinator is responsible for timely and satisfactory execution of administration of client programs, contributing to client satisfaction and the achievement of client and Rakuten LinkShare revenue goals.

Responsibilities:

  • Monitor affiliate queues to ensure timely queue management by Affiliate Reviewers
  • Run reports in Synergy Analytics
  • Prepare basic performance reports
  • Review partnered affiliate websites to identify optimization opportunities
  • Create prospect lists using Synergy Analytics reports and independent research
  • Escort billing, technology, and LinkShare tool issues to resolution
  • Monitor merchant support phone and email venues and route inquiries appropriately
  • Ensure client issues are resolved in a timely manner

Required Skills and Experience:

Entry level candidates welcome. Bachelor's degree required. Preferred experience could include business or marketing degree, 1-2 years marketing or administrative experience, customer service.

Capabilities required:

  • Proven track record of execution
  • Technical Abilities: Must be able to quickly develop facility with proprietary software to manage campaigns and report results. Solid proficiency with Excel for client-ready reports and presentations. Ability to learn PowerPoint and LinkShare tools and processes.
  • Communication Skills: Exemplary written and oral communication skills.
  • Detail orientation
  • Attention to deadlines

Company Description:

Rakuten LinkShare provides e-commerce businesses with a wide range of online marketing services including Affiliate Marketing, Lead Generation and Search Marketing. Industry expertise combined with leading tools and technology enable us to identify trends and opportunities to ensure client programs are running optimally at all times to achieve target return on investment. Our clients are Fortune 500 and prominent companies doing business online, including J.C. Penney, 1-800-Flowers.com, American Express and Avon products.

Rakuten LinkShare was founded in 1996 and is headquartered in New York City with offices in San Francisco, Chicago, Tampa, London and Tokyo.

Come and be a part of a thriving global company with a casual dress, fun work environment. We offer a comprehensive benefits package and ongoing growth opportunities.